6 Questions to Design Your New B2B Sales Process
Posted: Sun Dec 22, 2024 8:23 am
Designing a new B2B sales process is about connecting tasks, information, tools, expertise and people to meet the new desired experience of an omnichannel customer, both B2B and Industrial.
B2B sales processes are built to generate business by attracting, retaining and developing customers. Many companies are currently redesigning them to adapt to new digital customer habits and to develop a more how to get australia whatsapp number consultative role for the sales team.
In parallel, the Marketing function is increasingly focused on customer experience and sales support. This means that the connection with Sales must be articulated in the same process around the customer.
But how do you build a B2B sales process? First, Marketing and Sales work together, and then understand and measure the value from the customer's perspective.
B2B sales processes are built to generate business by attracting, retaining and developing customers. Many companies are currently redesigning them to adapt to new digital customer habits and to develop a more how to get australia whatsapp number consultative role for the sales team.
In parallel, the Marketing function is increasingly focused on customer experience and sales support. This means that the connection with Sales must be articulated in the same process around the customer.
But how do you build a B2B sales process? First, Marketing and Sales work together, and then understand and measure the value from the customer's perspective.