Send your SMS from your applications using our plugins

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If you use an external application for your communication , another option is possible. Indeed, you have the possibility to integrate the sending of SMS to applications like HubSpot , Zapier or even Prestahop thanks to our different plugins .

One of our main plugins is the HubSpot SMS plugin . This SMS sending tool is very popular in order to communicate effectively during the customer journey . Thanks to the latter, you can send messages directly from your CRM and personalize your SMS campaigns based on the data in your contact database. This tool can greatly help you in many situations such as subscription follow-ups, shopping cart reminders, appointment reminders or even internal notifications.

Another solution available to automate your communication: the Zapier plugin. This connector allows you to connect thousands of applications together by configuring trigger events upstream. For example, you can connect the sending of company phone number malaysia SMS to your messaging, a CRM, your website but also your social networks. This tool allows you to personalize and automate your communication without requiring programming skills.

These are not the only plugins available at SMSFactor. It is also possible to automate the sending of professional SMS via Prestashop , to send messages directly from your browser with our Google Chrome extension or to save time by integrating the SMS into one of your applications thanks to the Make connector .

It is therefore up to you to choose the SMS sending tool that will best meet your needs. But also know that no matter which tool you choose for your SMS sending, you will have at your disposal all the sending features to be as efficient as possible.

Key features available on our SMS sending tools
Features to optimize your SMS sending
Finally, it is also highly recommended to take full advantage of the various features available to you to improve your SMS sending.


Personalizing your messages is one of the features that should not be overlooked. Beyond simply using the recipient's first name, it is about adapting the content of your SMS according to the recipient's preferences.

Personalized and relevant messages have a more meaningful impact, inspiring your contacts to take action and strengthening their sense of trust in your business.

The ability to schedule your sends and automate your messages based on specific triggers are also very valuable features. For example, you can schedule your SMS campaigns at strategic times and maintain continuous and relevant communication without requiring manual intervention. For example, thanks to our SMS plugin on HubSpot, you can easily set up automatic messages to send for appointment reminders, cart reminders or post-purchase follow-ups.

Features that improve your account management
Once your SMS sending is done, some features allow you to facilitate your management, particularly in relation to customer feedback. There is the reception of responses with which you can see the messages received from those who responded but also the SMS answering machine which sends an automated SMS which acts as an acknowledgment of receipt for your customers' messages.

Finally, even at the billing level , some features save you time . The balance alert lets you know when you have little credit left on your account. And more generally, you can quickly access your information (consumption, invoices, etc.) directly on your account.

By using all these features you can easily improve your SMS sending for optimal results!