Design Thinking: What, Why, and Why
Posted: Thu Jan 02, 2025 9:17 am
Getting to know an effective work tool
Design thinking is a method of creating products and services that is based on the priority of the needs and requests of a specific user. The word "design" is used here in the meaning of "development, design" with an emphasis on a creative, non-standard approach to solving the user's problem, finding an alternative solution that will become an innovation.
Why might lawyers need design thinking? It is indispensable when creating LegalTech products for professionals and “ordinary users,” and some approaches can be applied to solving personal algeria phone number lead development tasks or in social projects.
Design thinking is characterized by the following features:
deep dive into the user experience;
focusing on individual behavior and action scenarios;
a lean and iterative approach to project development.
Let's briefly list the main stages of team work on a project in the design thinking paradigm. For example, we want to help lawyers prepare documents for a trial.
Empathy is the first stage of immersion into the user's experience, researching their motivation, problem-solving scenarios, and reasons for certain actions. You need to literally put yourself in the user's shoes and then find a solution to their problem.
At this stage, interviews and observations are conducted in real life in the context of the problem being solved, user stories are collected that describe positive and negative experiences of interaction with existing products. All employees involved in product development participate in collecting information - marketers, designers, experts, developers.
May I watch you draft a statement of claim?
Why did you close this site?
Focusing is the stage of combining and systematizing the collected information. All team members are familiar with the results of the research. The collected information is usually posted on an “inspiration board” in the form of stickers with quotes from interviews, key ideas, photos of participants during research, screenshots of similar products with useful solutions. Work scenarios are described, the experience of different users is compared and similar patterns of behavior are highlighted. All this helps to discover the true essence of the user's problem or a new opportunity for the product. Such a valuable discovery is called an insight. At the end of the focusing stage, the team formulates questions “How can we help the main user do/understand/feel this and that?” The number of insights that have arisen is the number of questions that need to be formulated.
Design thinking is a method of creating products and services that is based on the priority of the needs and requests of a specific user. The word "design" is used here in the meaning of "development, design" with an emphasis on a creative, non-standard approach to solving the user's problem, finding an alternative solution that will become an innovation.
Why might lawyers need design thinking? It is indispensable when creating LegalTech products for professionals and “ordinary users,” and some approaches can be applied to solving personal algeria phone number lead development tasks or in social projects.
Design thinking is characterized by the following features:
deep dive into the user experience;
focusing on individual behavior and action scenarios;
a lean and iterative approach to project development.
Let's briefly list the main stages of team work on a project in the design thinking paradigm. For example, we want to help lawyers prepare documents for a trial.
Empathy is the first stage of immersion into the user's experience, researching their motivation, problem-solving scenarios, and reasons for certain actions. You need to literally put yourself in the user's shoes and then find a solution to their problem.
At this stage, interviews and observations are conducted in real life in the context of the problem being solved, user stories are collected that describe positive and negative experiences of interaction with existing products. All employees involved in product development participate in collecting information - marketers, designers, experts, developers.
May I watch you draft a statement of claim?
Why did you close this site?
Focusing is the stage of combining and systematizing the collected information. All team members are familiar with the results of the research. The collected information is usually posted on an “inspiration board” in the form of stickers with quotes from interviews, key ideas, photos of participants during research, screenshots of similar products with useful solutions. Work scenarios are described, the experience of different users is compared and similar patterns of behavior are highlighted. All this helps to discover the true essence of the user's problem or a new opportunity for the product. Such a valuable discovery is called an insight. At the end of the focusing stage, the team formulates questions “How can we help the main user do/understand/feel this and that?” The number of insights that have arisen is the number of questions that need to be formulated.