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Awareness Stage: Getting Customers Interested

Posted: Wed May 21, 2025 3:24 am
by sharminsumu
Attract attention through:

Sharing brand stories and compelling narratives.

Using WhatsApp groups as “VIP clubs” for early product teasers.

Encouraging users to invite friends to join (word-of-mouth growth).

2. Consideration Stage: Strengthening Trust
When customers start thinking about buying, brands must:

Provide valuable education (product comparisons, case studies).

Use FAQ sessions to clarify uncertainties.

Offer trial samples or exclusive first-time purchase discounts.

3. Decision Stage: Closing the Sale
Businesses should use WhatsApp groups to nudge customers into purchasing:

Triggering urgency with limited-time exclusive deals.

Sharing positive customer testimonials.

Hosting live product demos inside WhatsApp chats.

4. Retention Stage: Keeping Customers Engaged
Loyalty-building strategies include:

Gamifying engagement (reward points, leaderboard challenges).

Offering early access to new bosnia and herzegovina whatsapp number database releases before the public.

Running members-only promotions to maintain exclusivity.

5. Advocacy Stage: Turning Customers into Ambassadors
Satisfied customers should be encouraged to spread the word by:

Giving referral bonuses for each new group invite.

Featuring loyal customers in brand stories or interviews.

Providing VIP-only gifts for consistent engagement.

Long-Term WhatsApp Loyalty Programs
For brands that want sustainable customer retention, advanced loyalty structures should be applied: