Starbucks’ Exclusive Loyalty Programs

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Starbucks enhances customer retention by:

Running WhatsApp group-based loyalty programs.

Sending location-specific offers tailored to user preferences.

Rewarding engagement through customized incentives.

3. Sephora’s VIP Beauty Groups
Sephora uses WhatsApp to build a beauty community by:

Hosting virtual beauty masterclasses inside WhatsApp groups.

Providing members-only discounts for top customers.

Allowing direct Q&A with makeup experts, increasing brand trust.

New Engagement Techniques for WhatsApp Groups
1. Voice & Video Content for Deeper Engagement
Instead of only using text, businesses can:

Send voice messages for a more bahrain whatsapp number database personal touch.

Use short video tutorials to showcase products in real-time.

Host live Q&A sessions through WhatsApp.

2. Interactive Polls & Surveys
Polls create two-way communication between businesses and customers. Examples include:

“Which product should we launch next? Vote below!”

“What’s your biggest challenge? Let’s discuss in the group!”

“Which exclusive offer do you prefer.