Licensing Limitations

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roseline371274
Posts: 122
Joined: Mon Dec 23, 2024 5:29 am

Licensing Limitations

Post by roseline371274 »

One of the most frequent culprits behind assignment issues is licensing. Users must have appropriate licenses for direct routing or Calling Plans within Microsoft 365. If your organization hasn’t purchased the necessary licenses algeria phone number list or if they haven’t been assigned correctly, you won’t be able to assign phone numbers.

#### Solution: Check Licenses
- Navigate to the **Microsoft 365 Admin Center**.
- Go to **Users > Active Users**.
- Ensure each user has either a Phone System license or a Microsoft Calling Plan assigned.

### 2. Configuration Errors

Sometimes it’s not about licenses but rather configuration settings. Incorrect settings in your organization's admin portal could lead to roadblocks when trying to assign numbers.

#### Solution: Review Admin Settings
- Access **Teams Admin Center**.
- Check if your organization has set up Voice Routing Policies correctly.
- Ensure that all necessary features (like PSTN connectivity) are enabled.

### 3. Number Portability Issues

If you're migrating from another phone service provider or bringing existing numbers into Teams, number portability can pose challenges. Issues may arise if there are discrepancies between your old provider's information and Microsoft's system.

#### Solution: Verify Porting Status
- Contact your previous provider for any outstanding tasks related to porting.
- Confirm that your request has been processed by Microsoft; check the **Porting Status** in the admin center.

### 4. Geographic Restrictions

Geographic location plays a significant role in number availability. Certain regions may not have available numbers due to local regulations or limited availability through Microsoft’s service providers.

#### Solution: Explore Local Options
- If you're facing geographic restrictions, consider checking with local telecom providers for alternative solutions.

### 5. User Status Conflicts

Sometimes user status can impede number assignments—especially if users are set up incorrectly (like being marked as “blocked” or having incorrect roles).

#### Solution: Check User Profiles
- Review user profiles in the **Teams Admin Center**.
- Ensure all users have active statuses and correct roles assigned.
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